Privacy policy
At Bennett & Gray, we see privacy as part of good style: quiet, considered, and never an afterthought. This Privacy Policy explains how we collect, use and protect your personal data when you visit bennettandgray.com make a purchase or contact our customer service team in Ireland or the UK.
By using our website, you agree to the practices set out below. If you do not agree, please do not use our services.
Who We Are
Company name: Bennett & Gray
Address: 19 Willow Wood Park, Clonsilla, Dublin 15, D15 HPY1, Ireland
Email: info@bennettandgray.com
Find us on Instagram at @bennettandgray. for new arrivals and styling inspiration.
Data We Collect
When you use our website, we may collect:
Technical information such as your IP address, browser type, device type and time zone
Personal information you provide when placing an order, such as your name, email address, phone number, billing address and shipping address
Order and purchase information
Information you share when contacting us, such as support requests
Payment information processed through our payment providers
How We Use Your Data
We may use your data to:
Process and deliver your orders
Process payments, returns, exchanges and refunds
Provide customer support
Send order confirmations and delivery updates
Protect our website and help prevent fraud
Improve our website and services
Personalise your shopping experience
Send updates, offers or marketing messages if you have chosen to receive them
Meet our legal, accounting and administrative obligations
Sharing Your Data
We may share relevant information with trusted service providers, such as:
Shopify and other website service providers
Payment service providers
Shipping and courier companies
Returns and fulfilment partners
Customer service, email and marketing providers
Analytics and advertising providers where permitted
These providers only receive the information needed to provide their services. We never sell or rent your personal data.
Cookies
Our website uses cookies and similar technologies to:
Remember your preferences
Keep the website functioning properly
Improve website performance
Understand how visitors use our website
Personalise content and measure marketing performance where permitted
Some cookies are necessary for the website to function. You can manage or disable cookies through your browser settings, although some website features may not work properly afterwards.
Your Rights
Depending on your location and applicable data protection law, you may have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete information
Request the deletion of your data
Restrict how your data is processed
Object to certain types of processing
Receive a portable copy of your data
Withdraw consent at any time
Unsubscribe from marketing emails
To exercise any of these rights, please contact us at info@bennettandgray.com
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us at info@bennettandgray.com
International Data Transfers
If you are located in Ireland or the UK, your personal information may be processed or stored outside Ireland, the UK or the European Economic Area by trusted partners such as payment providers, technology platforms or shipping companies.
We take appropriate steps to ensure that international transfers are handled securely and in line with applicable data protection standards.
Data Security and Retention
We take data security seriously and use reasonable measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
We keep your information only for as long as necessary to:
Provide our services
Process orders and customer support requests
Meet legal and accounting obligations
Resolve disputes
Protect our business and legal rights
When personal data is no longer needed, it will be securely deleted or anonymised where appropriate.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on the Bennett & Gray website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Company name: Bennett & Gray
Address: 19 Willow Wood Park, Clonsilla, Dublin 15, D15 HPY1, Ireland
Email: info@bennettandgray.com
You can also find us on Instagram at @bennettandgray.
Thank you for trusting Bennett & Gray. Protecting your data is an important part of the experience we want to provide.